Best 39 CRM Tools (2025) – Customer Relationship Software for Sales & Support 

1-20: Comprehensive CRM Platforms

1. Salesforce

   • Purpose: Leading CRM platform for sales, service, and marketing.

   • URL: https://www.salesforce.com/

2. HubSpot CRM

   • Purpose: Free CRM with sales, marketing, and service tools.

   • URL: https://www.hubspot.com/products/crm

3. Microsoft Dynamics 365

   • Purpose: CRM and ERP platform for sales, customer service, and marketing.

   • URL: https://dynamics.microsoft.com/

4. Zoho CRM

   • Purpose: CRM platform with sales automation and analytics.

   • URL: https://www.zoho.com/crm/

5. Pipedrive

   • Purpose: Sales-focused CRM for managing pipelines and deals.

   • URL: https://www.pipedrive.com/

6. Freshworks CRM (formerly Freshsales)

   • Purpose: AI-powered CRM for sales and marketing.

   • URL: https://www.freshworks.com/crm/

7. Insightly

   • Purpose: CRM with project management and marketing automation.

   • URL: https://www.insightly.com/

8. Nimble

   • Purpose: Social CRM for managing contacts and sales.

   • URL: https://www.nimble.com/

9. SugarCRM

   • Purpose: CRM platform for sales, marketing, and customer service.

   • URL: https://www.sugarcrm.com/

10. Oracle CX Cloud

    • Purpose: CRM platform for sales, service, and marketing.

    • URL: https://www.oracle.com/cx/

11. SAP Customer Experience (formerly SAP C/4HANA)

    • Purpose: CRM platform for sales, service, and marketing.

    • URL: https://www.sap.com/products/customer-experience.html

12. Zendesk Sell

    • Purpose: CRM for sales teams with pipeline management.

    • URL: https://www.zendesk.com/sell/

13. Copper (formerly ProsperWorks)

    • Purpose: CRM designed for Google Workspace users.

    • URL: https://www.copper.com/

14. Salesflare

    • Purpose: CRM for small businesses with automation features.

    • URL: https://www.salesflare.com/

15. Agile CRM

    • Purpose: All-in-one CRM with sales, marketing, and service tools.

    • URL: https://www.agilecrm.com/

16. Capsule CRM

    • Purpose: Simple CRM for managing contacts and sales.

    • URL: https://capsulecrm.com/

17. Bitrix24

    • Purpose: CRM with collaboration, sales, and project management tools.

    • URL: https://www.bitrix24.com/

18. Apptivo

    • Purpose: CRM with project management and invoicing features.

    • URL: https://www.apptivo.com/

19. Really Simple Systems CRM

    • Purpose: CRM for small businesses with sales and marketing tools.

    • URL: https://www.reallysimplesystems.com/

20. Less Annoying CRM

    • Purpose: Simple CRM for small businesses.

    • URL: https://www.lessannoyingcrm.com/

21-40: Niche and Specialized CRM Platforms

21. Salesforce Essentials

    • Purpose: Simplified CRM for small businesses.

    • URL: https://www.salesforce.com/essentials/

22. Zoho Bigin

    • Purpose: CRM for small businesses and startups.

    • URL: https://www.zoho.com/bigin/

23. Pipeliner CRM

    • Purpose: Visual CRM for sales pipeline management.

    • URL: https://www.pipelinersales.com/

24. Nutshell

    • Purpose: CRM with sales automation and reporting.

    • URL: https://www.nutshell.com/

25. Teamgate

    • Purpose: CRM for sales teams with pipeline management.

    • URL: https://www.teamgate.com/

26. Salesmate

    • Purpose: CRM with sales automation and email tracking.

    • URL: https://www.salesmate.io/

27. Close

    • Purpose: CRM for inside sales teams with call and email integration.

    • URL: https://www.close.com/

28. Streak

    • Purpose: CRM for Gmail users with pipeline management.

    • URL: https://www.streak.com/

29. Base CRM

    • Purpose: CRM for sales teams with pipeline and contact management.

    • URL: https://www.getbase.com/

30. Bigin by Zoho

    • Purpose: CRM for small businesses and startups.

    • URL: https://www.zoho.com/bigin/

31. SalesforceIQ (formerly RelateIQ)

    • Purpose: CRM with AI-driven insights for sales teams.

    • URL: https://www.salesforce.com/

32. Salesforce Lightning

    • Purpose: Modern CRM interface for Salesforce users.

    • URL: https://www.salesforce.com/lightning/

33. Salesforce Marketing Cloud

    • Purpose: CRM for marketing automation and customer engagement.

    • URL: https://www.salesforce.com/products/marketing-cloud/

34. Salesforce Service Cloud

    • Purpose: CRM for customer service and support.

    • URL: https://www.salesforce.com/products/service-cloud/

35. Salesforce Commerce Cloud

    • Purpose: CRM for e-commerce and retail.

    • URL: https://www.salesforce.com/products/commerce-cloud/

36. Salesforce Analytics Cloud

    • Purpose: CRM for business intelligence and analytics.

    • URL: https://www.salesforce.com/products/analytics-cloud/

37. Salesforce App Cloud

    • Purpose: CRM for building custom apps and integrations.

    • URL: https://www.salesforce.com/products/platform/

38. Salesforce IoT Cloud

    • Purpose: CRM for managing IoT data and customer interactions.

    • URL: https://www.salesforce.com/products/iot-cloud/

39. Salesforce Einstein

    • Purpose: AI-powered CRM for predictive analytics and insights.

    • URL: https://www.salesforce.com/products/einstein/